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FAQs

Size Charts

Size charts are the last picture of each item.

 

Shipping

Standard Shipping 7-10 days

Expedited Shipping 2-3 days

If your order has multiple items, they may be shipped from multiple locations and/or arrive in different packages on different dates, there are no additional charges for split shipments.  

Shipping and handling charges are based on your chosen method of shipment and are non-refundable, even in the event of a return.

Returns/Exchanges

For sanitary/hygienic purposes, ALL SALES ARE FINAL.

When you receive your order, promptly check the items to make sure the items are working properly. While we strive to provide quality products, occasionally an item may be defective. Of course, we will credit or exchange any products that are defective.

Contact us at 215-995-4175 or kellys.kloset@ymail.com before returning the product. We will provide you the address to send the return. Please return the items in their original packaging within 30 days after receiving the authorization. In your return package please include:

• The packing slip.
• A note telling us what the problem was and whether you would like an exchange or refund.If you do not include a note, you may not be refunded correctly!

Items returned without original packaging cannot be refunded so please keep all packaging for the 30 day return period. If you have further questions or problems, please contact us.

 

 

Kelly's Kloset