Returns and/or Exchanges
For sanitary/hygienic purposes, ALL SALES ARE FINAL.
This is for the health, safety and peace of mind of our customers.
Any item that is designed to come into contact with any body part or fluid is non-returnable and non-resalable. Once these items leave our warehouse, they are considered used, and therefore cannot be returned.
Defective or Damaged: When you receive your order, promptly check the items to make sure the items are working properly. While we strive to provide quality products, occasionally an item may be defective. Of course, we will credit or exchange any products that are defective.
Contact us at 215-995-4175 or firstname.lastname@example.org before returning the product. We will provide you the address to send the return.
Please return the items in their original packaging within 30 days after receiving the authorization. In your return package please include:
- The packing slip.
- A note telling us what the problem was and whether you would like an exchange or store credit. If you do not include a note, you may not be credited correctly!
Items returned without original packaging cannot be refunded so please keep all packaging for the 10 day return period. If you have further questions or problems, please contact us.
All Sale items are Final Sale and cannot be returned
Shipping and handling fees are not refundable
*Kelly's Kloset LLC reserves the right to change or modify our policy at any time without notice