Please allow an additional 2-5 business days to process orders during COVID. We want to make sure that we are shipping as fast and safely as possible during this time.
Standard Shipping 7-10 days
(NOT CURRENTLY AVAILABLE) Express Shipping 2-4 days
Sale/Holiday: **During a sale and/or holidays, please allow additional 4-5 days to process orders
International Customers: We are NOT responsible for import duties, taxes, and any other charges. The buyer is responsible for all fees outside of the cost of your order and shipping. Please contact your local customs to determine any extra fees
Responsibility: We are not responsible for any lost, stolen or delayed packages. We fully trust USPS/UPS to deliver packages in a timely manner. In the event your package is delayed, please contact the courier (USPS/UPS) provided in your shipping email. Kelly's Kloset will not refund or discount shipping costs for delayed packages.
Multiple Packages: If your order has multiple items, they may be shipped from multiple locations and/or arrive in different packages on different dates, there are no additional charges for split shipments.
USPS: USPS will make every attempt to deliver your package on the date listed on your tracking. They will typically leave a notice with a phone number and date they will return, please refer to USPS website for further information. You may contact either USPS using the phone number provided to schedule an alternate pickup location. Kelly's Kloset is not responsible for any lost, stolen, abandoned or refused packages and NO REFUND will be issued.
Shipping and handling charges: are based on your chosen method of shipment and are non-refundable, even in the event of a return.
Holiday Shipping: Kelly's Kloset is closed on holidays and will not mail any packages on nationally recognized holidays including, but not limited to: Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Easter, Memorial Day, Independence Day, or Labor Day. Express shipping may not be available from December 23- Jan Feb. 15th.
Shipping and handling fees are not refundable
*Kelly's Kloset LLC reserves the right to change or modify our policy at any time without notice